We know this time of great uncertainty is having a huge impact on our lives, and we want to let you know we are doing all we can to help our customers.
During the Covid19 epidemic both our shops at Glandford and Cley remain open and serving the community as normal. At Glandford we are stocking a range of groceries and essentials with things like milk, bread, loo rolls, baked beans, veg and salad stuff as well as a range of meat from P&S in Holt. We operate a limited local delivery for anybody not able to leave their homes - to arrange this please call us on 01263 740282. For purchasing our normal range (as displayed on our website) we would urge everybody to 'Click and Collect' and order the day before to collect at No.7, Manor Farm Barns, Glandford, NR25 7JP (near Cley Spy) - we will have everything packed and ready for collection. When visiting the shop(s) please use the hand sanitiser and follow the precautions displayed on the door restricting numbers. If you are in a group please select a single representative to enter the shop and do the shopping
We are 'double shifting' our production at the Cley Smokehouse to reduce the numbers of staff in at any one time and allow us to maintain safe distance between people working. As a food producer hygeine has always been a priority and is standard practice so we don't have to make any significant changes in working practice.
On line orders are operating pretty well as normal - due to the higher volumes we have had to extend the lead times on Click and Collect and online orders to next day. Due to constriction in the despatch area we have also had to extend our latest order time from before 8.00 am on the same day for delivery the next day to 3.00pm the day before. This means, for example if you order at 3.01pm on Monday your order will be delivered on Thursday. DPD Local, our delivery partners have been brilliant and we have achieved close to a 100% delivery success, however we are busy and it sometimes we run out of stuff due to uncertanties in the supply chain - so please be patient!
We would to thank you all for your continued support.